Q1: What is the Warranty ?

A1: UV lamp: 9000-16000 hours according to different models.

UV Ballasts: 2-5 years according to different models.

Q2:Can I get sample before place orders?

A2:Sure, the sample charge will be double returned to you when you place an order formally.

So that means you will get a free sample.

Q3: How you ship the order to our Country?

A3: For sample or small order, express will be the best, such as DHL, TNT, FEDEX.

For big quantity(more than 100kg), you can choose by Air or by Sea or by Railway.

Q4:How to pay?

A4:1. 100%TT in advance.

2. PayPal.

3. Western Union

4.50%TT in advance and 50%TT before shipment for big order(more than USD10000)

Q5:Can we get support if we have our own market position, and how about OEM&ODM provide?

A5: We can provide you OEM&ODM service with your LOGO, packing box, sticker all can be produced as customized.

Please inform us your detailed mind on your market demand, we will discuss and propose helpful suggestion for you, to find the best solution for you.

Q6: What is delivery time?

A6: 3 days if we have them in stock

15-30 days if we do not have them in stock